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Natalie Jackson serves as the Executive Director at A KNEAD to Know, INC. since September 2022, focusing on assisting businesses with various tax issues and IRS concerns. Previously, Natalie spent nearly two decades at the FL Department of Revenue, starting as a Collections Specialist and advancing to roles such as Revenue Administrator, where responsibilities included mentoring staff on tax laws and collection techniques, and serving as a Regional SUNTAX Representative. Natalie's educational background includes a Bachelor of Business Administration from Florida State College at Jacksonville, along with Associate of Science degrees in Accounting from Keiser Career College-Jacksonville and Tallahassee State College.