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Kelley Kim has over 8 years of work experience in various roles. In 2013, they worked as a Social Media Marketing Specialist for Cream Whiskers, a local specialty bakery near the University of Texas campus. Kelley assisted the owner with establishing social media profiles and curated content to build follower count and brand awareness. In 2014, they worked as a Corporate Trainer for Aleuro Inc., a direct marketing and sales firm located in San Antonio, Texas. Kelley was promoted out of their internship within a month and acquired over 20 new accounts for the primary client, AT&T U-Verse. In 2015, they worked as an Inventory and E-Commerce Specialist for Private Stock (Formerly Collective Status), a premium fashion boutique with a focus on urban lifestyle and music based in Austin, Texas. Kelley organized and oversaw an inventory system of 10,000+ SKUs of fashion products for 2 store locations and maintained the brand's website. In 2018, they worked as an Ecommerce Manager for Imperial, a Houston-born clothing company. Kelley developed and implemented promotional strategies/content across multiple channels and managed inventory and website design. In 2021, they worked as a Fulfillment Merchant Manager for Shopify, making commerce better for everyone. Kelley managed a portfolio of 15-20 merchants, developing strong relationships as a trusted advisor to ensure merchant success, continued growth, and retention. Currently, they are working as a Customer Success Manager for FlavorCloud Inc.

Kelley Kim received a Bachelor of Business Administration (B.B.A.) in Marketing from the Texas McCombs School of Business between 2011 and 2015. In November 2014, they obtained the AMA Collegiate Marketing Research Certificate from the American Marketing Association. In May 2017, they received the TABC Seller Certification from the Texas Alcoholic Beverage Commission, as well as the Texas Food Handler Safety certification from the Texas Department of State Health Services. In September 2017, they obtained the Google Analytics Individual Qualification (IQ) and the Online Marketing Fundamentals Certification from Google.