Nora Maria Serrato is an experienced operations and service manager with a diverse background in the restaurant and hospitality industry. Currently serving as Operations Manager at Fitness International since September 2023, Nora has previously held positions such as Service Manager at El Torito and Restaurant Manager at Landmark. With a strong focus on improving sales, customer satisfaction, and operational efficiency, Nora has worked as a Restaurant Operations Consultant for Ortega Consulting Group, where expertise included assessments, recommendations, and the development of operational manuals. Nora’s extensive experience spans notable establishments such as The Queen Mary, Paul Martin's American Grill, Mimis Cafe, Chevys Fresh Mex, and National Sports Grill, showcasing a proven ability to drive sales, train staff, manage finances, and enhance service quality. Educational achievements include studies at Long Beach City College and Mount San Antonio College, with a focus on English Language and Literature.
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