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Sophie Smith has seven years of work experience. Sophie began their career in 2008 as a Marketing Assistant at PharmaVentures. In 2012, they joined Telemedicine Clinic as a Client Administrator and was later promoted to UK Operations Team Lead and then UK Operations Manager. In 2019, they joined FISCAL Technologies as a Customer Success Manager.

Sophie Smith completed their Bachelor of Science in Psychology from Lancaster University in 2008. Sophie then went on to pursue a Master of Science in Applied Psychology (Therapies) from The University of Salford, which they completed in 2010.