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Carlos Ottani possesses extensive experience in sales and business management, currently serving as Sales Director at FIS since May 2010, with prior roles including Executive Business Manager and Relationship Manager. Previously, Carlos was the Commercial Director at ADEDO Contact Center, where responsibilities included defining commercial strategic plans and overseeing sales initiatives. Additionally, Carlos has a background as a Senior Sales Executive at Vidax Teleserviços S/A, focusing on IT services and product sales, emphasizing client needs and fostering relationships. Educational qualifications include an Executive MBA in Communication and Digital Marketing from ESPM Escola Superior de Propaganda e Marketing and degrees in Marketing Management and Business Administration.