Amy Zielenbach, MA, is a professional with diverse experience across various roles in the fields of digital adoption, education, and underwriting. Currently serving as the Digital Adoption Campaign Director for Loyalty Insights at FIS, Amy has also contributed as an Instructor for Salesforce Administrator Certification Prep at Computer Coach IT Training. Previous positions include Assistant Vice President at Vested Motors Holdings, LLC, Underwriter at Modern Business Associates (MBA), and Senior Underwriter at Payroll Management Inc (PMI). Academically, Amy holds a Master of Arts in Criminology from the University of South Florida and a Bachelor of Arts in Political Science from Virginia Tech, complemented by minors in psychology.
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