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Alicia Luckett is an accomplished branch manager at First Harrison Bank with extensive experience in customer service, management, and training across various industries. Starting as a manager at Zesto/Chillers Ice Cream, Alicia developed team-building skills and customer relations expertise. As a district manager at Chillers Microcreamery, Alicia successfully opened new locations and implemented training programs that enhanced employee satisfaction. At Walt Disney World, Alicia improved cast member morale and managed high-volume operations as a guest service manager. Previous roles include customer service representative at Voluforms and realtor at Schuler Bauer, showcasing a strong ability to coordinate projects and client relationships. Alicia earned a Bachelor of Arts in Organizational Communication from Purdue University and holds a private pilot's license.