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Jitesh Modha is a skilled professional with extensive experience in customer success and account management. Currently serving as the Customer Success Director at First Advantage since October 2020, Jitesh has previously held roles such as Implementation Manager at NAVEX Global and Client Relationship Manager at Security Watchdog, part of Capita Plc. Prior experience includes positions with Airsorted as Customer Experience Lead and Global City Launcher, Marketing Manager at Sugee Group, and various account management roles at Sterling Infosystems, Inc. and Sutherland Global Services. Jitesh holds a Postgraduate Diploma in Business Administration from the University of Wales Trinity Saint David, a Bachelor of Business Administration from Sikkim Manipal Institute of Technology, and additional certifications including Certified ISO Auditor from the British Standards Institute.