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Niellfrezcy Nael has a range of work experience in various roles and companies. They most recently worked as a CSM Analyst at FileCloud starting in June 2021. Prior to that, they worked as an Account Manager at Upwork starting in March 2020. They also have experience as a Property Management Specialist at VIS Group, Inc. from March 2021 to June 2021. Before that, they were an Operations Supervisor at Tasks Everyday from July 2016 to October 2020. Additionally, they worked as a Business Relationship Officer at Cognizant from June 2014 to June 2016, a Subject Matter Expert at Convergys from October 2011 to December 2013, and in Quality Control at Customer Benefit Services Inc. from May 2011 to October 2011. They started their career as a Customer Service Associate at SYKES Philippines from June 2010 to March 2011.

Niellfrezcy Nael pursued a Bachelor of Arts degree in Social Sciences, specializing in Economics, at the University of the Philippines. The exact start and end years of this program are not provided. Additionally, Niellfrezcy obtained a certification in Civil Service at the Professional Level in May 2011. Furthermore, in June 2020, Niellfrezcy completed the HubSpot Inbound Certification from the HubSpot Academy.