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Heidi K. has extensive work experience in the field of design and user experience. HEIDI began their career in 2008 as a Digital & Mobile Campaign Designer at B STREET Communications. HEIDI then worked as an Interactive Designer at Corus Entertainment from 2009 to 2014. In 2014, they joined Tencent as a Mobile UX/UI Designer before moving on to HeathWallace as a User Experience Consultant in 2016. HEIDI also worked at Accenture as a Digital Experience Consultant and at HSBC as a UX Consultant and later as a Global Product Design Team & Research Lead. HEIDI'smost recent position was at Fidelity International, where they held roles as the Global Digital Standards & Design Practice Lead and the Associate Director of Global Design System, Product Research, and Accessibility.

Heidi K. completed their education at the University of Toronto, where they obtained an Honors B.A. degree in Information Technology and Digital Media. HEIDI also holds a certification in Marketing from the same institution. However, no specific information is provided regarding the years when these achievements were obtained.