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Jacob Berchem has a diverse range of work experience in the field of design. Jacob most recently served as the Lead Product Designer at Fetch starting in July 2022. Prior to that, they worked as a Senior Product Designer at the same company from May 2021 to July 2022. Before joining Fetch, Jacob worked as a Senior UX Designer at Mobile22 from February 2020 to May 2021. Jacob also has experience at Springs Window Fashions, where they served as a UX/CX Design Supervisor from September 2018 to January 2020 and as a UX Designer from June 2015 to September 2018. Additionally, they worked as a Digital Design Intern at Springs Window Fashions from June 2014 to August 2014. Jacob has been involved with Design Like Mad, where they served as a Team Lead from 2017 to 2019 and as a Volunteer from 2014 to 2017.

Jacob Berchem attended the University of Wisconsin-Madison from 2011 to 2015. During this time, they obtained a Bachelor of Fine Arts (BFA) degree in Graphic Design & Typography and also completed a Certificate in Computer Science. In November 2021, they obtained the Certified OOUX Strategist certification from the Object-Oriented UX Strategist Certification institution.