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Taylor Jennings has a range of experience in the field of user experience research and product management. Taylor is currently working at Chili Piper as a Lead UX Researcher, and was previously a Senior User Experience Researcher at the same company. Prior to that, Taylor worked as a User Experience Researcher at Publicis Sapient, where they also had roles in digital product management. Taylor gained early experience as a Marketing Intern at Hub Group and as a Prep Cook at Whole Foods Market. Additionally, Taylor served as an Exhibit Manager at Chicago Foodseum and as a Life Cafe Supervisor at LifeTime Fitness.

Taylor Jennings graduated from DePaul University in 2017 with a Bachelor of Science (B.S.) degree in Integrated Marketing Education (IME). In addition to their degree, Taylor has obtained certifications such as the Handoff Admin Certificate from Chili Piper in 2023, the Product-led Certification from Pendo.io in 2022, the Certified SAFe® 5 Agilist from Scaled Agile, Inc. in 2020, and the Advanced Google Analytics certificate from Google in 2019. They also earned the Form Concierge Admin Certificate from Chili Piper in 2022.