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Jim Kapnick is an experienced Information Systems Support Manager at the Federal Home Loan Bank of Chicago since February 2013, overseeing the Citrix environment, server and workstation patching, and server infrastructure at Amazon Web Services. Prior to this role, Jim worked as an I.T. Contractor for TEKsystems on a long-term project with Exelon, and held contracting positions with Randstad and Wolseley, focusing on Citrix environments. Other experience includes managing LAN and Citrix environments at Stock Building Supply and Seigle's, where Jim also served as Information Systems Manager. Jim holds a degree from Northern Illinois University, completed in 1993.