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Madison A. Hoover, MHA, currently serves as a Client Service Manager at Family & Nursing Care, managing over 100 client cases and collaborating with community partners and medical professionals to personalize care and enhance customer service. Previous experience includes roles as a Sales Representative at Catering by Uptown, where Madison achieved top sales performance, and as a Case Manager at Cohen Veterans Network, overseeing client care and facilitating telehealth services. Earlier positions include Military Outreach Respite Specialist at Easter Seals, Program Assistant at Kennedy Krieger Institute, and Administrative Clinical Assistant at Family & Nursing Care. Madison holds a Master’s Degree in Healthcare Administration from Seton Hall University and a Bachelor’s Degree in Family and Human Services from Towson University.