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Katrina Teodoro is an experienced professional with a diverse background in support and management roles. Currently serving as a General Support Agent at NurseDash since October 2019, Katrina previously held multiple positions at Global Strategic Business Process Solution from July 2007 to January 2016, including Supervisor, Team Lead, and Legal Support Specialist. In the supervisory role, Katrina effectively ensured compliance with company policies, provided leadership, managed team performance, developed training programs, and handled employee relations. As a Legal Support Specialist, Katrina demonstrated proficiency in judicial and non-judicial processes, including e-filing, title review, document preparation, and client system management.