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Joy Puzzo Mullen has a diverse work experience spanning over several years. Joy currently holds the position of Vice President, Audience Development at Bryn Mawr Communications, where they are responsible for building and managing audience data, creating strategies for audience activation programs, and ensuring industry best practices for engagement. Prior to this, Joy worked as the Owner/Consultant at JPM Marketing & Strategy Consulting LLC, where they implemented improvements to the subscription process and conducted email testing to increase open rates. Joy also served as the Director of Digital Operations at Haymarket Media US, where they managed a team and oversaw the company's email platform and marketing operations. Additionally, Joy has held leadership roles at MJH Life Sciences, UBM plc Life Science, Advanstar Communications, Thomson Healthcare, and Prentice Hall, where they were responsible for audience generation, engagement, and marketing operations. Joy'sexperience includes managing teams, driving revenue growth, and implementing strategies to increase attendance and engagement across various media platforms.

Joy Puzzo Mullen obtained a bachelor's degree in Economics with a specialization in Business from East Stroudsburg University of Pennsylvania. Joy completed their education at this institution from 1986 to 1990.