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Ray Jimenez has a diverse range of work experience in sales, business development, account management, quality assurance, training, market research, and customer service. Ray has held positions at various companies such as Expedock, Zendesk, SolarWinds, Ingram Micro, Convergys, Alorica, TOKYO TOKYO, and The French Baker Inc. Most recently, they worked as a Senior Sales Development Representative at Expedock. Prior to that, they held roles such as Senior Business Development Representative and Business Development Representative at Zendesk. At SolarWinds, they served as a Senior Account Manager III - Renewals & Retention, Sales. Ray also worked at Ingram Micro as a Quality Assurance and Training Specialist, Senior Licensing Specialist, and Order Management Associate. In addition, they gained experience as a Market Researcher - Interviewer at Convergys and as a Customer Account Executive at Alorica. Ray started their career in the food service industry as a Service Crew at TOKYO TOKYO and as a Store Team Member at The French Baker Inc. Ray has achieved various accomplishments throughout their career, including winning sales deals and receiving recognition for their performance in market research and customer satisfaction interviews.

Ray Jimenez earned a Bachelor's degree in Mass Communication/Media Studies from the Universidad de Manila, completing their studies from 2010 to 2014. Ray later pursued a Master of Arts in Media Studies with a focus on Film/Cinema/Video Studies at the University of the Philippines. The specific duration of their Master's program is not provided.

In addition to their formal education, Ray has obtained various certifications in the field of sales and customer service. These certifications include the Sandler Prospecting and Management Program from Zendesk (obtained in November 2021), the Aslan Sales Methodology from SolarWinds (obtained in May 2020), the Quality Apprentice from Ingram Micro (obtained in August 2018), Selling Through Service from Ingram Micro (obtained in November 2017), and the SSE - SolarWinds Sales Expert from SolarWinds (obtained in September 2020).