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Ella J started their work experience at Exness in 2018 as a Customer Support Executive, and they held this role from September 2018 to December 2019. In 2020, they transitioned to an Anti Financial Crime Officer role, which they held until June 2021. From June 2021 to June 2022, they worked as a Payment Operation Specialist. Currently, they are a Senior Payment Operation Specialist at Exness, starting from June 2022.

Ella J completed their Bachelor's degree in Finance and Financial Management Services at Victoria University from 2015 to 2017. Ella then pursued a Master of Business Administration (MBA) at the University of Wales Trinity Saint David, from 2019 to 2021. Ella has also obtained an Advance Anti Money Laudering certification from the European Institute of Management and Finance (EIMF) in November 2021. Prior to their university education, Ella attended Sekolah Menengah Setiabudi, although specific dates or degrees from this institution are not provided.