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Tanya Merritt is a seasoned professional with extensive experience in management and customer service roles. Currently serving as Strategic Markets Manager at Execulink Telecom since November 2017, Tanya has previously held positions as Sales Manager and Sales Supervisor within the same company. Prior experience includes over 12 years at PCCA, where Tanya managed customer services and events, focusing on team leadership, performance management, customer experience enhancement, and contract bidding for hospital services. Earlier career contributions at YM INC. encompassed roles in business support and store management, including the implementation of new POS systems and conducting loss prevention audits. Tanya's educational background includes a Project Management Applications course from the University of Waterloo and a C.I.M Certificate in Management from Western University Continuing Studies.