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Michael Silvio is an experienced Project Delivery Manager at ANYWHERE365, specializing in omnichannel contact center solutions, since April 2021. Prior to this role, Michael served as a Senior Telecommunications Engineer at Five9 and an Engineer Advisor at Aetna, where advanced leadership and program management were key responsibilities. Michael's extensive background includes positions as a Senior IT Principal Analyst at MEDRAD, Senior Global Networking Analyst at Fisher Scientific, and Technology Officer at PNC, with a focus on unified communications and network infrastructure. Early career experiences include roles in telecommunications support and operations analysis at Gateway Health, FreeMarkets, Inc., and Mellon Financial. Michael holds a Bachelor of Science degree in Business Administration with a concentration in Computer Information Management from Point Park University.