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Gordon Schleffer is an experienced leader in customer service and operations, currently serving as Vice President of Customer Service at Evolent since September 2024. Prior to this role, Gordon held the position of Assistant Vice President of Member & Provider Contact Center at Molina Healthcare from January 2021 to September 2024. Gordon's extensive background includes positions such as Vice President of Customer Care at Magellan Health, Director II of Customer Care at Anthem, Inc., and Business Operations Manager at Percepta. Additional roles include Call Center Manager at Equity LifeStyle Properties, Operations Manager at Fairfield Resorts, and Site Director at Travelers Insurance. Gordon holds a Bachelor of Science degree in Management from Bentley University.