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Vinicius Santos is a seasoned professional in the IT and technical support sectors, currently serving as Portugal Technical Manager at Evernex since May 2014, with a range of previous roles including Europe CEE/SE Support Engineer and LATAM Laboratory and Education Manager. Vinicius also co-founded 3S Soluções em Suporte e Sistemas, where the role of Director encompasses technical support and project management. Earlier career experiences include positions as a Unix Support Analyst at OTG Open Technologies Group and Support Analyst roles at Franclei Contabilidade and FAT - Fundação de Apoio a Tecnologia. Vinicius holds a degree in Systems Analysis and Development from Universidade de Sorocaba and is furthering education at NOVA IMS Information Management School. Additional qualifications include various courses in web design, programming, and SAP ABAP.