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Kevin Fuentes is an experienced professional with a diverse background in customer service and hospitality. Currently serving as an Agent at Inspiro since November 2021, Kevin has also been a Barista at Espresso Americano since October 2018, where responsibilities include customer service and cash management. Previous roles include Receptionist positions at Hostal Mochilas and The Bearded Monkey, where Kevin provided bilingual customer assistance, managed check-ins and check-outs, and facilitated guest inquiries. Kevin's educational background includes a Bachelor's degree in English from Universidad Humanista (2018-2022) and a technical diploma in customer service and hotel reception from Escuela Nacional De Hoteleria (2014-2015).