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Ru B. currently serves as a CRM Business Analyst at Otis Elevator Co., responsible for liaising among stakeholders and managing the lifecycle of complex CRM Dynamics services. Previous experience includes an internship at Valyant AI, where Ru B. tested systems and created data visualizations, and a role as an eCommerce Business Analyst for an academic project, PetsGlory, focusing on analysis, marketing strategy, and data reporting. Ru B. volunteered as External Communications Manager for Project Management Without Borders, overseeing marketing strategies and a small team, and worked as a Business Analyst at Pactic Media Concepts, contributing to lead generation and cost analysis. Ru B. holds a Master’s degree in Management Information Systems from the University of Colorado Denver.