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Anthony Guida has over 20 years of experience in various roles in the customer support and customer success field. In their most recent role as the Director of Technical Support at erwin, Inc., they are responsible for managing the technical support team. Prior to that, they worked at CA Technologies where they held roles such as Program Director, Senior Director of Technical Support/Customer Service, Vice President of Customer Support, Director of Customer Support, and Director of Customer Success/Customer Experience. In these roles, they achieved high customer satisfaction results and improved employee engagement scores. Anthony also has experience as an SAP Business Analyst and in sales accounting.

Anthony Guida is currently pursuing a Bachelors degree in Organizational Leadership at St. Joseph's University New York, which they began in 2018 and is expected to complete in 2023. Prior to their enrollment at St. Joseph's, Anthony attended Suffolk County Community College and obtained an Associates Degree in Liberal Arts and Sciences/Liberal Studies. The dates of their attendance at Suffolk County Community College are not specified. Additionally, Anthony has some experience at The State University of New York studying Mathematics, although it is not clear whether they completed a degree in this field. Anthony has also completed training at Dale Carnegie Training, but details regarding the degree or field of study are not provided.