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Crystal Thayer is an experienced professional with a strong background in logistics and operations. Currently serving as a Service Coordinator at ERS Wireless since August 2018, Crystal is also the Head Logistics Coordinator and Driver Care Coordinator at Pinnacle Group of Companies, where responsibilities include manual shipment creation, carrier assignment, and ensuring timely delivery. Prior experience includes a role as Assistant Office Manager at Charleston Corporation, processing purchase orders, and a long tenure as Sales Operations Manager at Verizon Wireless, focusing on revenue analysis and operations effectiveness. Crystal began education at West Virginia University at Parkersburg in 1994.