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Carlos Chaves is currently serving as Head of QA at Epos Now, bringing a wealth of experience in quality assurance engineering from their previous roles at Fidel API, Itaú Unibanco, enjoei, Brasilprev Seguros e Previdência S.A, PagSeguro UOL, BRQ, TIVIT, T&M, and Grupo HDI. With a degree in Information System from Universidade Presbiteriana Mackenzie, Carlos has a diverse background in implementing testing methodologies, automating processes, and ensuring software quality across various industries.