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Paul Mac Carthy has significant work experience in various managerial and project-based roles. Paul is currently serving as the Director of Managed Services & Customer Success at EOS IT Solutions since January 2023. Prior to that, they were associated with Zendesk from January 2020 to January 2023 as a Director and from January 2016 to December 2019 as a Senior Program Manager. In 2013, Paul worked as a Program Manager at Realex Payments, where they managed payment processing services for multiple European clients. From November 2011 to May 2013, they worked as an Operations Project Manager at Jones Lang LaSalle. Before that, they held positions at McGarrell Reilly Group, Menolly Group, Siac Construction Ltd, and Cleary Doyle Construction Ltd, where they gained experience as a Contracts Manager, Senior Project Manager, Project Manager, and Site Engineer respectively.

Paul Mac Carthy completed their education at various institutions. In 1996, they began studying at the Waterford Institute of Technology, where they pursued a Bachelor of Science degree in Construction Management. Paul successfully completed their studies in 2000. Later, from 2002 to 2004, Paul attended Dublin Business School, where they obtained a Post Grad Diploma in Business Studies, specializing in Business, Management, Marketing, and Related Support Services.

In 2019, Paul furthered their education at the University of California, Berkeley, Haas School of Business, specifically through the Executive Leadership - Zendesk Accelerate Program. However, the field of study for this program is not specified.

Additionally, Paul Mac Carthy has obtained several certifications. In September 2022, they received the certification for "Optimize Your Resume for Applicant Tracking Systems" from LinkedIn. In November 2022, they completed the "Beginner Sales Nano Tips with Miles Croft" and "The Six Morning Habits of High Performers" courses, both provided by LinkedIn. Lastly, in June 2023, Paul obtained the certification for "How to Master Your Executive Presence" from LinkedIn.