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Lisa Sofaer has over 13 years of experience in sales and account management roles. Lisa began their career at Title Nine Sports as a Product Knowledge Manager from June 2005 to October 2006. Lisa then joined Salesforce.com as an Account Executive, where they empowered organizations to leverage SaaS and CRM from 2006 to 2010. In 2011, Lisa joined Practice Fusion as a Senior Account Manager, guiding medical professionals through the implementation of Practice Fusion's system. From 2013 to 2018, they worked at Zendesk in various roles, including Corporate Account Executive, Mid-Market Account Executive, and Senior Account Executive. In 2018, they joined Envoy as the Director of Sales.

Lisa Sofaer earned a Bachelor of Arts (B.A.) degree in Environmental Studies from the University of California, Berkeley.