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Kathryn Rouse is an experienced customer service professional with a strong background in client relations and bilingual communication. Currently serving as a Customer Service Officer at Enterprise Bank & Trust since October 2018, Kathryn provides dedicated support to clients. Previous roles include a Sales and Customer Service Representative at Sustainable Aquatics, Inc., where Kathryn enhanced customer loyalty and streamlined processes, and a Hostess at Cheddars Casual Cafe, focusing on guest experience. Kathryn's experience also includes working as a Barista at Aramark, where beverage preparation and customer interaction were key responsibilities, as well as serving as a Peer Tutor at Carson-Newman University, assisting students with Spanish language skills. Kathryn holds a Bachelor's degree in Spanish Language and Literature from Carson-Newman University.