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Margarida Narciso is a seasoned professional with extensive experience at Citi since October 2009, currently serving as Global Client Executive - Senior Vice President. Margarida has held various leadership roles, focusing on client experience management and relationship optimization across global markets. Responsibilities include coordinating teams, managing end-to-end client service relationships, and advocating for process improvements. Prior experience includes positions at Oracle EMEA as a Market Research Analyst, Heidrick & Struggles in executive search, and teaching French and Portuguese. Educational credentials include a diploma in Selling and Sales Management from Dublin Business School, a post-graduation in Education Sciences, and a Bachelor's degree in Language and Modern Literature from Universidade Nova de Lisboa.