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Josie Weston is an experienced professional in IT support and operational management, currently serving as the Infrastructure Service Delivery Manager at Enhanced since June 2019, where responsibilities have included overseeing customer experience and business support initiatives. Previously, at Exela Technologies, Josie held roles such as Operational Excellence Manager and Senior Operations Manager, focusing on coaching Operations Managers and managing corporate banking operations. Josie's career also includes significant positions at BancTec, where responsibilities ranged from Change Manager to Operations Manager, and at Barclays UK as a Team Leader. Educational achievements include 12 GCSEs and an A Level in Psychology from Lytchett Minster School.