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Michael Lee has extensive experience in the telecommunications and technical support sectors, currently serving as Technical Team Lead at enet since September 2014, where responsibilities include overseeing the management of Ireland's Metropolitan Area Network. Prior to this role, Michael held positions ranging from Senior System Engineer to NOC Engineer within the same company, which operates as a unique carrier-neutral telecom provider in Ireland. Michael's earlier experience includes serving as an Enterprise Technical Support Analyst at Arise Europe from March 2010 to August 2014, focusing on technical assistance for SME customers, and as a Technical Support Analyst at Sykes from September 2008 to February 2010, providing support for a major electronics manufacturer. Michael is a graduate of St. Joseph's College in Borrisoleigh, Ireland, having completed education there from 2003 to 2007.