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Fatima Moallim is a seasoned professional in customer success and education, currently serving as a Senior Customer Success Consultant at KPMG Australia since October 2023. Fatima leads the Sydney Chapter as an Ambassador for Customer Success Collective while maintaining membership in the organization. Previous experience includes roles such as Customer Success Operations Manager at Evrima Technologies, Customer Success Manager at Advoc8, and Business Operations Manager at Pronunciation School. Additionally, Fatima has a background as a Customer Service Representative at Konica Minolta Australia and an English Language Teacher at JET English College. Fatima's early career included positions such as Executive Function Coach at The Connections in Mind Foundation and Autism Specialist for an Inclusion Project at Oasis Adventure Playground. Fatima holds a Master's degree in Education focusing on individuals with autism from the University of Birmingham and a Bachelor's degree in Special Education from the University of East London.