蹤獲觴豐

Brian Robbins is an experienced information technology professional with a strong background in technical support and service management. Currently serving as the Information Technology Service Desk Team Lead and IT Team Manager at Encantado Technical Solutions since April 2021, Brian has effectively fulfilled roles such as OLA Coordinator and Training Specialist 2. Previous experience includes positions at Belcan as a Service Desk Trainer and Tier 2 Escalation Team Technician, as well as roles in ITpipes where Brian focused on technical documentation and support. Education includes a BS in Computer Information Systems from Metropolitan State University of Denver and an Associate of Applied Science in Video Game Development and Design from Red Rocks Community College. Brian's skill set encompasses process documentation, remote assistance, and customized software enhancements.