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Nicholas Brock-Lelyo is a skilled IT professional with extensive experience in system administration and support roles across various organizations. Currently serving as a Senior System Administrator at Wrench since June 2022, Nicholas specializes in access management, server maintenance for RHEL and CentOS, and system configuration management using Puppet and Ansible. Previous positions include System Administrator at PCI and Field Support Manager at AT&T Government Solutions, where Nicholas excelled in managing access entitlements, training support teams, and ensuring seamless transitions during contract changes. With a background that includes technical support and management roles, Nicholas has a solid foundation in troubleshooting, system integration, and user support, complemented by an Associate's Degree in Computer and Information Systems Security from Anne Arundel Community College.