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Abdelaziz Khalifa possesses extensive experience in customer service and retention, beginning with a tenure at ekar from May 2018 to the present, where roles included Senior Customer Retention, Customer Retention Coordinator, and Customer Service Specialist. Prior to this, Abdelaziz contributed to Build-A-Bear Workshop as a Team Leader Sales Advisor and Customer Service representative from November 2016 to May 2018. Experience also includes a position as Tour Leader Customer Service at Travel Trend Egypt from April 2014 to October 2016, where responsibilities involved greeting guests, assisting with visas and check-ins, and arranging excursions. An earlier role as Administrative Staff for customer service was held at Regency Tower from February 2013 to January 2014. Abdelaziz Khalifa completed a high school education focused on languages and business management at Cambridge College Egypt from 2009 to 2013.