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Kimberly Richter is an experienced professional currently serving as a Team Lead at Secure Transportation Company, Inc. since February 2019, where responsibilities include live call audits, task delegation, team performance oversight, and the development of evaluation programs. Prior roles include Call Center Customer Service Representative at Secure Transportation Company, Care Coordinator at SynerMed, Capitation Coordinator, and Eligibility Coordinator at Monarch HealthCare, and Patient Account Representative at Hoag Hospital. Kimberly possesses a strong background in client communication, performance evaluation, and team motivation, complemented by extensive experience in healthcare-related administrative roles.