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Edmalyn Dacanay is a skilled professional with a diverse background in customer support and human resources. Currently serving as a Customer Support Specialist at eFlexervices, Inc. since January 2017, Edmalyn manages customer interactions, resolves queries, recommends solutions, and guides users through product functionalities. Prior experience includes a role as an Executive Researcher at Asia Pacific VirtuoSearch, Inc., where expertise in executive search was utilized across multiple regions, and as a Human Resource Administrator at Liberty Recruitment Inc., focusing on various HR functions such as recruitment, training, and compliance. Edmalyn earned a Bachelor of Science in Marketing/Marketing Management from the University of the Cordilleras in 2014.