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Nermien Emad has a diverse work experience spanning multiple companies and roles. Nermien started their career as an intern software engineer at Rashdan Information Technology, where they participated in the development of an Asp.net application. Nermien later became a software engineer and co-founder of the company, where they contributed to the programming of multiple Asp.net web applications and served as a business analyst.

In 2018, Nermien joined IST Networks as a senior research and development software engineer, where they conducted feasibility research and developed proof-of-concept projects. Nermien then became the research and development team leader at the Customer Experience Innovation Center, overseeing the system design and architecture of software products and leading a team of frontend developers, backend developers, and testers.

Their most recent role at IST Networks is as the head of research and development at the Customer Experience Innovation Center, where they built enterprise-scale customer products, designed roadmaps, and coordinated with various teams for product adaptation and sales opportunities. Nermien also worked on upscaling product architecture and customization layers to support integrations with contact center platforms and other third-party solutions.

Overall, Nermien Emad has demonstrated expertise in research and development, software engineering, team leadership, and product management throughout their career.

Nermien Emad holds a Master's degree in Computer Engineering from Cairo University, which they obtained in 2022. Prior to that, they earned a Bachelor's degree in Computer Engineering from Cairo University in the years 2009-2014. Additionally, Nermien has obtained various certifications in fields such as Go-to-Market Strategy, PCI Compliance, Innovation, Agile Development, Resourcefulness, Marketing, Scrum, Agile Product Owner Role, Go To Market Plan, Cybersecurity, Identifying and Investigating Cybersecurity Threats, Product Management, Building Interactive SSRS Reports, Data Visualization for Developers, and SSRS Report Design and Formatting. The exact timeline of when they obtained these certifications is not provided.