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Drashti Patel has a diverse work experience in various roles and industries. Drashti started their career as a Technical Support Engineer at Tata Consultancy Services in September 2018 and worked there until October 2019. In January 2020, they joined NPower Canada as a Junior IT Analyst Participant for a few months. After that, Drashti worked at Amazon Logistics as a Fulfillment Associate from May 2020 to August 2020. Drashti then briefly worked as a Client Advisor at Concentrix in August and September 2020. Currently, they are employed at ecobee, where they began as a Technical Support Specialist in September 2020 and later gained the position of Senior Technical Support Specialist in January 2023.

Drashti Patel completed their Bachelor of Engineering in Information Technology from Vishwakarma Government Engineering College in the years 2014 to 2018. In addition to their degree, they obtained certifications in Cisco IT Essentials from Cisco in May 2020 and CompTIA A+ from CompTIA in May 2020.