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Kerolos Makram has extensive work experience in the field of Information Technology. Kerolos is currently working as a Senior Information Technology Specialist at eBenefits Network since February 2021. Prior to this, they worked at QIQ Qcentris Intelligent Quality GmbH as an Information Technology Specialist from April 2020 to January 2021. Kerolos also has previous experience as an Information Technology Specialist at eBenefits Network from July 2018 to April 2020. Before that, they worked as an IT Specialist at Eldawleya from August 2016 to June 2018, and as a Technical Support Agent at Vodafone from February 2016 to August 2016.

Kerolos Makram obtained a Bachelor of computer science degree in Computer Science from The High Institute of Computers and Information Technology EL-Shorouk Academy, where they studied from 2011 to 2015. In addition to their formal education, Kerolos has obtained several certifications to enhance their skills and knowledge. Kerolos completed the AWS Cloud Quest: Cloud Practitioner certification from Amazon Web Services (AWS) in October 2022. Kerolos also completed certifications such as AWS Essential Training for Administrators, Cybersecurity for IT Professionals, Linux System Engineer: Bash Shell Scripting for Automation, and Project Management: Technical Projects from various institutions like LinkedIn and Udemy in April 2022. Furthermore, they achieved the Untangle Professional Support Technician certification from Untangle, Inc. in April 2022. Kerolos holds the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS), obtained in March 2023. Kerolos also completed several online courses, including Cybersecurity: Implement Security Measures to Prevent Attack from Udemy and Crash Course on Python, Introduction to Git and GitHub, and Using Python to Interact with the Operating System from Google. Additionally, they pursued a Web diploma (PHP) from R.M.S, although the specific details regarding the completion date are not available.