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Zachery Herber is a Senior IT Specialist at EMA, Inc since May 2013, providing desk side and remote IT support for computer software, hardware, and telecommunications infrastructure. Previously, Zachery held the position of Level 2 IT Support at Travelers, achieving top performance scores and supporting various software systems including Microsoft Outlook and Lotus Notes. Prior to that, experience includes roles as Help Desk staff at Inver Hills Community College, Crew Leader at Prescription Landscape, Assembler at Ford Assembly Plant, Survey Tech at Gorman Land Surveying, and Field Artillery/Mail Clerk in the US Army. Zachery holds an AAS in Computer Network Technology and Security from Inver Hills Community College.