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Taher Salama is a seasoned professional with a robust background in customer experience and CRM. Currently serving as a Freelance Consultant at Gloscale since January 2024, Taher also holds the position of Customer Experience Manager at EasyCash since August 2022. Previous roles include CRM Supervisor and Call Center Manager at Masary Egypt, alongside experience as a Senior CRM Specialist and a Complaint Handling Specialist at leading companies such as malomatia, Orange Egypt, and Etisalat. Taher Salama possesses a Bachelor of Commerce degree in Accounting from Cairo University, obtained between 2006 and 2010.