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Wael Ramadan is a dedicated professional with extensive experience in customer service and sales administration. Currently serving as a Customer Service Teller at OMT - Online Money Transfer since September 2019, Wael oversees daily financial activities, prepares financial reports, and monitors budget performance. Prior to this role, Wael worked as a Sales Administrator at AROPE Life Insurance from January 2016 to March 2019, where responsibilities included providing administrative support to the sales team, coordinating insurance policy issuance, and maintaining client data. Wael is currently pursuing a CIA candidacy in Internal Audit at Morgin Lebanon and holds a Master's degree in Business Management from Lebanese University.