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Francesco Villani possesses extensive experience in warranty and customer care roles across various companies, currently serving as a Warranty and Customer Care Specialist at e.GO Mobile since March 2022. Previous roles include Warranty Coordinator at Jaguar Land Rover Europe with MSX International, along with multiple positions at FCA Mopar HQ, involving responsibilities as a Warranty Market Referent and Technical Service Operations Consultant. Additionally, Francesco has held senior translation and customer care roles at Alltrad Sas and Iveco, respectively, while maintaining a strong academic background with degrees from institutions such as Scuola Normale Superiore and Università di Siena, culminating in a PhD in the history of the book. Teaching experience includes positions at Tallinn University and University of Jyväskylä, focusing on Renaissance studies and various languages.