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Jacopo Di Stefano is an experienced professional in customer experience and business development, currently serving as the Customer Experience IT Operations Manager for EMEA at Dyson since February 2023, where responsibilities include enhancing IT service delivery and end user support for multiple locations. Previously, Jacopo held the position of Senior Business Development & Partnerships Manager at Ant Group, focusing on sales strategies for SMEs in EEA. Jacopo's extensive background at UniCredit includes roles such as Branch Manager and Deputy Area Manager, overseeing commercial operations and driving digital transformation. Academic qualifications include a Master of Science in International Relations from Università degli Studi di Perugia and executive education in Digital Disruption from the University of Cambridge, among other prestigious educational accomplishments.