ÂÜÀòÂÒÂ×

Customer Experience and Relations

About

The Customer Experience and Relations team at Duquesne Light Company is dedicated to enhancing customer satisfaction and engagement. They manage customer programs, oversee service quality, handle customer inquiries and feedback, and drive initiatives to transform and optimize the customer experience. This team ensures that the company delivers exceptional service while adopting next-generation energy technology to meet the evolving needs of its customers.