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David Collett is an experienced professional in client success and services, currently holding the position of Senior Manager at Brightly, where responsibilities include optimizing client use of Confirm and managing the EMEA Technical Support Team. With a robust background at Confirm, David coordinates the development of Professional Services products while ensuring client engagement to maximize benefits. Prior positions include significant roles at Pitney Bowes Software, Infor, Hansen Information Technologies, Hertfordshire County Council, Capita Symonds, and Scott Wilson, focusing on service delivery, business consulting, and project management in asset management and civil engineering. David Collett holds a BSc in Civil Engineering from the University of Bristol and an MBA in Business Strategy from the University of Hertfordshire.