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Darnell Holder has a strong background in technical support and customer success roles, having worked for companies like DocuSign, Micro Focus, Attachmate, Siemens Business Services, and WDS Global. With experience ranging from technical support engineering to lead development, Darnell has developed analytics dashboards, supported virtualization technologies, and provided client services for various products and services. Their educational background includes attending institutions such as Hampshire College, Seattle Central Community College, and Code Fellows.